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Product Info

How Are Your Greeting Cards Printed?

Our cards are professionally printed onto 300gsm high quality card stock, with a vibrant colour finish. Glossy coated and scratchproof on the outside, the inside is left uncoated so it's easier for you to write your own message.

Are Your Cards Eco-Friendly?

Yes! We want our cards to be eco-friendly, which is why we only use FSC-certified paper. This is paper that has been harvested and produced in a responsible manner, protecting the forests and the wildlife and people who call them home.

What Size Are Your Greeting Cards?

We offer two different card sizes; A6 cards in either a portrait or landscape orientation, and square cards. When folded, the dimensions are:
A6 - 148x105mm
Square - 148x148mm

Are Envelopes Included With Your Greeting Cards?

Yes, every card comes with a white envelope included.

How Many Greeting Cards Can I Order From You?

You can order from as little as 20 greeting cards, with increments of up to 300 cards. If you would like to purchase more than 300 cards in one bulk order, please contact us.

How Much Do Your Greeting Cards Cost?

Our greeting cards start at £30 for 20 A6 cards and £40 for 20 square cards, with discounts offered the more cards you order. The final cost will depend on the size of card you choose, the quantity of cards and also your delivery location and postal option. You will be able to see the final cost during the checkout process. If you are interested in purchasing 300 greeting cards or more, please contact us - from time to time we offer a special one-off bulk discount!

Artwork & Design

Can I Create A Personalised Business Greeting Card With You?

Yes, that's exactly what Greetd is for! Our online design editor makes it quick and easy for you to create personalised greeting cards that are as unique as your business! We've plenty of backgrounds for you to choose from and design elements, such as fonts and illustrations, for you to use.

We offer you the option to Design Your Own card, where you can get really creative and design your card from scratch, with help from our design tools and elements. Or you can create a branded card in minutes by simply personalising one of the many customisable design templates we have for you to choose from.

For more info on how to use our design editor, please see our How To Guide.

Can I Add My Own Logo, Photos and Message?

Of course! Our design editor allows you to upload your own business logo image and personal photos and add them onto the card design template. You can then use our design tools to crop, rotate, position and add other styling effects.

Do You Offer Customisable Greeting Card Templates?

If you're stuck for design inspiration, or short on time, our customisable greeting card templates are ideal! With a great variety of design templates for you to choose from, for all occasions, each card template is easy to personalise with your own photo, message, company name or logo in the defined areas of the design. You can browse our designs here.

Can I Have Different Designs On Each Card In The Pack?

Unfortunately no, sorry. Each card in a pack will feature the same design.

What Type Of Files Do You Accept For Upload?

You can upload images in JPEG and PNG formats. Please ensure your uploaded image is no smaller than 500x500px and no larger than 3500x3500px, with a DPI no smaller than 120dpi.

What Are Your Recommend File Sizes For Upload?

For the best print results, we recommend you upload JPEG files at the highest quality and resolution that you can. A resolution of 300dpi would be ideal if possible.

Do I Need To Upload My Files in CMYK mode?

No, you're OK to upload your images and photos in RGB format. We'll convert your finished design to CMYK before printing.

Please be aware that colours displayed on monitors and screens will always look more vibrant and brighter than the final printed colours.

I'm Having Problems Creating My Design, Can You Help?

Of course! Please feel free to contact us if you have any problems with using our design editor. Whether you're having any issues using the design tools, or there's something that you require our guidance on, or if you would like our assistance in adding something onto the design for you, we'd be happy to try and help you.

Do You Offer A Custom Design Service?

We do! Our in-house design team can work with you to create a perfect card for your business. Please get in touch with your request and to find out more.

For more help and guidance on how to use our design editor, whether to design your own card or to personalise one of our custom card templates, take a look at our How To Guide.

Ordering From Greetd

How Do I Know If You've Received My Order?

You'll receive an email confirmation, with details of your order with us. Please be sure to check your junk mail filter if you think you have not received this email.

Can I Make Changes To My Order?

This may be possible, but not in all cases. If you need to make any amendments to your order, please get in touch with us as soon as possible to enquire. We'll do our best to help.

What Payments Do You Accept?

Payments can be made using Paypal and the following credit cards: Visa, Mastercard, Maestro and American Express.

Is My Payment Secure?

Yes, we take security very seriously. All payments are made securely using either Paypal or a secure online payment gateway that encrypts your personal details using SSL technology to keep them safe. Your payment details are not stored on our website.

Do You Store Any Information About Me?

Yes, some information, such as your name, address, email address and a list of your previous orders, to make it easier for you to reorder with us in the future.

Delivery Info

Where Do You Deliver To?

We currently deliver to the UK, USA and Canada.

Please note that deliveries to the USA and Canada may experience delays or issues with customs, so bear this in mind when ordering if you have a particular delivery deadline.

What Are Your Delivery Options?

All of our deliveries are sent using a tracked courier service. Your delivery should arrive between the hours of 7am-6pm, Monday to Friday.

UK delivery destinations:

Standard Tracked Delivery: 2-3 business days
Express Tracked Delivery: 1-2 business days

USA & Canada delivery destinations:

Tracked Delivery: 4-6 business days

How Much Is Your Postage & Packaging?

If your chosen delivery address is within the UK, the P&P cost will depend on which method of delivery you choose:

UK delivery destinations:

Standard Tracked Delivery: £7
Express Tracked Delivery: £10.50

If your delivery address is within the USA or Canada, the P&P cost will depend on how many cards you have ordered and the delivery location.

USA & Canada delivery destinations:

Tracked Delivery: *from £36.61

*During the checkout process you'll be able to see the accurate P&P for your order.

Will I Be Notified When My Order Has Been Dispatched?

Yes, you will receive a dispatch email confirmation once we have posted your order to you.

Can I Check The Progress Of My Order?

Yes, we'll send you delivery updates about your order via email, and also via text if you have provided us with a mobile number. You'll receive a link to your Order Status page where you'll be able to check the status of your order at any time.

Will I Be Able To Track My Delivery?

Yes, all of our orders are sent using a tracked courier service to ensure that they arrive safely. The tracking number for your delivery will be included in the dispatch email confirmation that we send you once we have posted your order. You will also be able to view this tracking number on your Order Status page.

Will I Be Informed Of Any Delays With Delivery?

Don't worry, we will keep you informed. Should any delays unfortunately occur with the delivery of your order, we will let you know as soon as possible and keep you updated with details of when you can expect to receive your order.

Returns, Refunds & Reprints

My Order's Arrived, But There's A Problem…

Oh no, we're very sorry to hear that.

We'll make every effort to ensure that the cards you receive will be of the high standard you expect. But if there's a problem, please contact us with your order number and explain what the problem is and we'll do our best to fix it.

Can I Get A Refund?

As we only offer personalised greeting cards, that are customised for you, we cannot accept returns or offer refunds. But in the unfortunate event that the cards you receive are faulty, we will reprint and send you replacements, free of charge. Please note that we will need to see evidence of the fault before sending you replacements.

It is vitally important that you check all the details of your customised design, such as spelling and punctuation, before you proceed to place your order. If a design error has been made that was not a fault of ours, we cannot offer refunds or replacements. If you've noticed an error after you've placed your order, please contact as soon as possible to let us know. Providing your design has not yet gone to print, we can look into making your requested amendments.

Also, we do not offer refunds or replacements for cards that have not been cared for in your possession and have subsequently become damaged.

Will You Replace My Order If It Is Faulty?

Yes, but we will need to see evidence of the fault.

If your cards have unfortunately arrived in a damaged condition or with a print defect, please contact us within 1 week of receiving our order to notify us of the fault. Once notified, we will reprint and post your replacement cards to you, free of charge.

Can I Cancel My Order?

We offer our customers a cooling off period of 3 hours following the time you place your order. Should you wish to cancel your order, please contact us as soon as you can and within this 3 hour period to let us know your request. Once notified, we will cancel your order and refund you in full. We cannot accept cancellation requests after this 3 hour period as we will have already started the personalisation process for your order.